Frequently Asked Questions

We’ve answered our most frequently asked questions here, but if you still can’t find the information you need, please give us a call on 07843472945 and we’ll be happy to help.

Storage containers

What is the difference between outdoor and indoor storage?
  • Indoor storage – these containers are housed within large secure barns meaning they are undercover and dry, they are protected from the elements and are temperature regulated  – these containers are suitable for storing any item you would store in your home, as well as delicates or paper documents. Anything stored in our indoor containers will stay protected and dry.
  • Outdoor storage – these containers are located outside, they are secure and protected from the elements but are better suited to equipment and items that, for example, would usually be stored in a garage or outhouse. Our largest containers (40ft x 80ft) are all outdoor.
Do I need to insure my stored items?

The option is yours – if you want your items insured during the time they are stored and/or during transit, you can either arrange to cover this privately, or we can set this up for you at a cost. For further information about our insurance costs and terms, please call us on 07843472945 and we’ll be happy to help.

Can I bring large vehicles to unload?

Yes, all of our storage containers (indoor and outdoor) provide plenty of room for vehicle access, allowing you to drive even large lorries close to the door to unload, with plenty of room to move around. Some storage containers are more accessible than others, so for example, if you will be using a very large removal lorry to unload your items, let us know in advance and we will check the availability of our more accessible containers.

I’m a business and my needs are a little unusual – can you help?

Yes, just let us know what you need – we are confident we can accommodate your requirements. We have a large number of businesses using our storage units, from businesses that actually run from the container itself, to specialist storage needs for stock, delicate items and equipment – whatever your needs, give us a call on 07843472945 and we’ll be happy to help.

I need to store my items, but I’m not sure I can move them by myself – can you help?

Yes! – whether you have an entire house to move or a few heavy items, we can do the heavy lifting for you! We can provide a man with a van to help you move or our efficient ‘POD collection Service‘ – we drop off a POD at your home, you fill it up at you convenience, and when you’re ready, we pick it up and carefully store your items.

 

 

What is the largest size storage container you offer?

The largest size storage container we offer is 40ft x 8ft – this container can hold the contents of an average three bedroom property, the equivalent of approximately 2 Luton or 6 Transit vans. That’s 160 square feet, enough for 360 medium boxes. Please be aware that this container is only available as outdoor storage due to the size and items that

This container size is good for:

  • 3 Bed House
  • Between House Moves
  • 12 x Pallets
  • eBay Sellers
  • Long-term Storage

For more information about the range of storage container sizes we offer, please visit Sizes & Prices.

Can I store motor vehicles?

Yes, we have many customers who store motor vehicles, some for long periods of time at a very competitive price. Self storage units are a great option if you are looking for somewhere to store a vehicle or motorcycle – guaranteed protection from the elements, high levels of security, and easy access to the container itself, make Hall & Burge a perfect choice.

What happens if my storage is broken into, or the items within are damaged in any way?

We take security very seriously, with the systems we have in place forming the foundation of our business. With 24 hour CCTV recording on every single container, palisade fencing with tamper-proof lock gates, security lighting and proximity alarm systems, we are confident in the guaranteed security and safety of our facilities.

Regarding damage to property stored within our containers – we cannot guarantee that outdoor containers will not produce condensation and damp over long periods of time. We encourage everyone to ensure their items are properly insured, either privately or via us, prior to them being stored, and to take all precautions to properly pack and protect items that may be more vulnerable to damage. We always offer advice and support in ensuring this does not happen.

Why do you use shipping containers?

Shipping containers are designed to withstand life at sea for months on end, the containers we use have extra ventilation, to prevent the goods they hold from sweating. It is because of this we can guarantee your goods will leave in the same condition as they arrived. We offer 5 Different size units, to suit every need with the ability to drive straight up to your unit with 24 hour access. Our LED security lighting alarmed premises and facilities, which are approved by the Self Storage Association, provide closed-circuit CCTV system recording 24 hours a day. We also offer tailored insurance on all of our containers – from household goods, to high-value vintage cars, just ask and we’ll find a plan to cover your goods.

Prices & payment

Do I need to pay a deposit?

No, we only charge you for the time you use the storage container, which is usually set up via a monthly Standing Order to be paid in arrears. Whether you need storage for a few days, weeks or months, you only pay for the time you are using our containers, with no hidden costs.

Are there any cancellation fees?

No, if you change your mind about using our services, or if you are ready to move your items out of storage, there are no hidden fees. All we ask is that you let us know in advance.

What if I find the same size storage service cheaper elsewhere?

Please let us know! – we won’t be beaten on price, and promise to match any quote you may have received elsewhere.